I just had..well a huge problem with my bank, where I wrote a check to a car repair company, and although normally they do not take checks, they did for me...my bank ran the check twice (how the heck?!), the second time they ran it through it *bounced*, I had no money in my account, I called them and I guess when they cancelled the second one they kept the fee there, from the bounced check...resulting in an insufficient funds once again when the original check tried to clear...the car repair company was calling me very POed...I was on the phone for about an hour with the bank...they said it was my fault...then their system crashed...it was about 3 hours later with a lot of yelling and getting higher up on the phone chain that they finally realized the error.So my advice...yell like a banchee, ask to speak to supervisors, managers, CEOs, whatever it takes!
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