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Thread: I dont do this often! But I need to vent!!!

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  1. #1
    Join Date
    Feb 2004
    Location
    Chicago area, Illinois, USA
    Posts
    1,586
    Here's a thought: There's a web site called Planetfeedback where you can publicly post your complaints about such things:

    http://www.planetfeedback.com/

    The companies often take notice and repair things. Not all of them, but sometimes.

    If you choose to post your story, be sure to make it factual sounding and ask specifically for what you want done--correction of their error. (Don't ask for freebies.)

    Good luck. Don't blame you for anger/frustration. They act of if it's OK to do a bad job.
    Spoiled child, bad
    Spoiled cat, good

  2. #2
    Join Date
    Apr 2001
    Location
    indianapolis,indiana usa
    Posts
    22,881
    I would call your local Auditor's office and file a complaint. It could be
    handled through your local Attoney General's office too. Call local officials
    to find out where to file. Have you talked directly to them & still get no where? There are government offices that might be able to help. That or,
    hire a private Attorney. I signed up for automatic deductions of morgage
    payment through a bank account. Works great for me.
    I've Been Boo'd

    I've been Frosted






    Today is the oldest you've ever been, and the youngest you'll ever be again.

    Eleanor Roosevelt

  3. #3
    Join Date
    Sep 2002
    Location
    Wyoming, USA
    Posts
    4,102
    I, too, have had and heard of nothing but trouble with Wells Fargo. We used to have the Humane Society's accounts there, when I first joined the board of directors, and it was nothing but one hassle and mistake after another. We moved everything to a different bank, and never a single issue since.
    "We give dogs the time we can spare, the space we can spare and the love we can spare. And in return, dogs give us their all. It's the best deal man has ever made" - M. Facklam

    "We are raised to honor all the wrong explorers and discoverers - thieves planting flags, murderers carrying crosses. Let us at last praise the colonizers of dreams."- P.S. Beagle

    "All that is gold does not glitter, Not all those who wander are lost; The old that is strong does not wither, Deep roots are not reached by the frost. From the ashes a fire shall be woken, A light from the shadows shall spring; Renewed shall be blade that was broken, The crownless again shall be king." - J.R.R. Tolkien

  4. #4
    Join Date
    Aug 2005
    Location
    Colorado
    Posts
    4,243
    Contact the Better Business Bureau. They have helped me with several disputes- they are wonderful! It's free and you can fill out a complaint online at: http://www.bbb.org/ . I hope you get it resolved!

  5. #5
    I just had..well a huge problem with my bank, where I wrote a check to a car repair company, and although normally they do not take checks, they did for me...my bank ran the check twice (how the heck?!), the second time they ran it through it *bounced*, I had no money in my account, I called them and I guess when they cancelled the second one they kept the fee there, from the bounced check...resulting in an insufficient funds once again when the original check tried to clear...the car repair company was calling me very POed...I was on the phone for about an hour with the bank...they said it was my fault...then their system crashed...it was about 3 hours later with a lot of yelling and getting higher up on the phone chain that they finally realized the error. So my advice...yell like a banchee, ask to speak to supervisors, managers, CEOs, whatever it takes!

  6. #6
    Glad I didn't go through Wells Fargo, I was only going to go with them because they are in the same building as my company... HA not going with them not, esp since they are being turds about correcting their error... Its one thing for a company to make a boo boo, but its good when they say sorry & fix it themselves.

    Canada Post hated me for that, but you know what? I had far MORE return customers then all the other outlets.. I had people coming from Quebec (when I lived in Ottawa, Ontario) just to go to MY outlet.. it was insane how busy I always was... I couldn't keep up, but I managed

  7. #7
    Join Date
    Jan 2004
    Location
    SE USA
    Posts
    18,443
    My friend who had his house in El Paso financed through Wells Fargo had his house sold and it was time to do the paperwork. Wells Fargo caused delay after delay over silly stuff.... One time required him to fax something to them and they kept telling him the fax number he was sending it to was wrong... It was the fax number on the form he was faxing.. If he called and talked to person "A", they would say they got it and the number was right... Then someone else would call him to tell him he faxed it to the wrong number... Now get this, they would HAVE the paper he faxed in their hand and telling him he faxed it to the wrong number! He had to fax it about 4 different times and when they would get it, they would call him and say he faxed it to the wrong fax number! It was the fax number ON THE FAX they sent him to SIGN! They delayed the closing of the house for a month over that silly nonsense.

    Special Needs Pets just leave bigger imprints on your heart!

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