As most know, I work at Chick-fil-A. Sometimes I disgust myself with how nice I am.![]()
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We're trained to do second-mile service. Instead of hello, we are trained to say "Good morning! How are you?" Instead of you're welcome, or no problem - "It's our pleasure, have a wonderful day!", etc.
I've gotten so used to saying "My Pleasure" I say it in everyday speak, when holding a door for someone, etc.






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