Quote Originally Posted by finn's mom
Does Emma actually meet with the dogs? I'm very interested in this, and, was curious about that. Does she sit with you and Kiara? Or just Kiara? I've read the posts you've left as you've left them, and, I'm sorry if you've answered these questions and I've missed the answers...
Hi, I will answer this for Kay.

Her name is Nancy - Emma is my cat

No, she doesn't meet with you in person, you email her a picture of your pet and your questions. That is why I was so sceptical - but she is really good.