The thoughts &^%!& dancing through a sales associates head...

[moosmom]

Hang in there girl a little less than a week and it will all be over.

Try a little more than a week. Can you say RETURNS???

[kittycats_delight]

Try a little more than a week. Can you say RETURNS???

Damn....returns forgot about those...we never had returns as the things we did were customs and were approved on pick-up.

Come on Donna...deep breaths...start the count down. hehehe first do the count down to Christmas and then after a couple of days break start the countdown to the end of boxing week sales and returns...it will make it a little easier to deal with.

((((((HUGS))))) Some encouragement hugs for you.

[ramanth]

I worked retail for 5 years in my High School/College years. I will always be patient and kind to cashiers/customer service people.

Never had a problem with anyone with an attitude so far.

[Suki Wingy]

I lasted 2 weeks at Walgreens, gave my 2 week, and left. It depressed me. I hate customer service and I will never take another job like that in my life. If I had to I'd go work as a groom mucking stalls. I rather scoop the crap than deal with the crap customers try and give you.

[cyber-sibes]

LOL! Some of these comments are great! this is my third year working in retail during the holidays. Nothing was as bad as the first year, while I was still a supervisor. Oy-yoi-yoi! Well Donna, I hope you - and poor Craig - manage to retain a small amount of serenity through all this. Just take a deep breath, and say the Serenity prayer , even if it's a million times - it works!

[Blue_Frog]

Try a little more than a week. Can you say RETURNS???

Oh man... I hear ya on that one. I worked in a Toy store for 5 years (part of the old Learning World chain in the states, Kids are Worth It up here in Canada before the whole thing went belly-up in like '96) and worked Christmas eve every year. We'd be open till like 5, and about 4:30 we'd get the inrush of Dads trying to get last minute things for their kids. The conversations usually went :

me: Well, how old / many kids are we getting things for?
them: *ages / sexes*
me: what kinds of things are they into? we have all kinds of stuff.
them: urrr... *clearly didn't have a clue*

So, I'd help them pick things out that were age apropriate, and after the 3rd year i'd start keeping a record of receipt numbers ... sure enough, the next available return day, the mother would be back in returning the gifts. It always made me kind of sad, since the father clearly had no idea what his kids were into, and were going through the motions