I have been in situations here and abroad where I was confused and did not understand exactly the procedure.

I recall that happening to me last year at Kennedy airport when I didn't understand where the end of the cab line was. Fortunately, I understand English fairly well (even the way they speak it in NY!) and once I understood I went to the end of the line.

I was just wondering if a little compassion might not be in order?

(I go to a particular post office because the people who work there are always so nice. Lots of non-english speakers do business there and the personnel are always so patient and helpful with them as well as with all the other patrons. It makes me feel good to do my business there and I often tell the clerks that.)