I wasn't saying that all the employees are idiots, just this particular store, they opened within the last six months and I think they recruited whoever they could. There are two petsmarts and one petco in my nearby area, the other petsmart is much better, and if I have a question the trainer is usually there and will answer it for me, and I trust her. I just figured I would swing in quick on my way by that one. At Petco I normally only deal with the fish guy, and he is VERY knowledgable. Don't see many other employees around that store.