I mentioned the whole scenario to the manager Jeff, who is the one that hired me. He told me I handled it correctly and that if he were there, he would have escorted the whole damn family out of the store and told them not to come back.

The biggest thing in Petco is the animals. They come first PERIOD. There is a huge sign on the tanks that says "Loud noises scare us". Maybe we should put it in Spanish as well.

Buttercup,

The problem is the mother was standing right there doing absolutely NOTHING. She only became angry after I repeatedly told her kid to knock it off and took him down off the step stool. I just don't give a crap anymore to be honest with you. I was doing my job and am NOT going to feel the least bit guilty over these stupid people. It's not worth it.

BTW, are we calling a truce here?? Cuz I'd really like to if you would.