Restaurant etiquette...need advice!!!!

[Laura's Babies]

Dead bugs are something to complain about so THAT problem can be fixed to make sure that it don't happen again to someone else! EUCK!

The pizza thing, I have learned through all my traveling that differnt places understand things different so when traveling, I you should explain in detail what exactly it is that you want. One time we went out to eat and someone I was with, asked for a PLAIN hamburger with only mayo... That to me meant bun, meat and mayo only... RIGHT? The cook didn't think so, it came with cheese, lettuce and tomato, and mayo... He sent it back and they sent it back minus the lettuce and tomato... still had the cheese.. That was worth fussing about....

[kuhio98]

The pizza thing? Your bad. Ask for what you want. Be specific. They aren't mind readers. You'll make their jobs easier if you give exact instructions instead of letting everyone guess what you mean.

The bug? Their bad. You are doing them a service by complaining. They need to know that there is a problem. You are helping them improve their service. Speak up!

[K9karen]

Well, I think the manager needed to learn etiquette. No wonder Denny's has a bad reputation. OK, you DID deserve a free meal, but he should have at least sounded more sympathetic, apologetic, concerned, whatever. I know he's just a "worker", but yuk, I wonder what else is in their food and what the kitchen looks like. *Calls Health Department* Gag

Since I used to travel a lot, I misinterrupted menu items many times, so even now, if I'm not quite sure what something is, I ask.
Here, a "plain" pizza is with sauce and cheese (included). I also think that the waiters don't listen. I had a botched up meal the other day and it was at a place I go to often. Sometimes I mention it, depending how bad the mess up is, other times, I don't. And I always do it politely, without a huge fuss. People make mistakes.

Once when Burger King forgot one of my orders (at the drive thru-yeah, my fault, I should have checked), I had to all the way back to get it. I mentioned it to the counter person, who told her manager and I got the entire order (again) for free. I just wanted the one they forgot, but he was so apologetic, it was surprising. And I admitted my mistake.

Anyway, now I'm hungry..... .....

[IRescue452]

I don't complain if the food is a different recipe from what I expect. Its not like the restaurants share cooking styles. I would complain about the bug though and I'd expect a free meal. I've never been to Denny's, in fact, I've only seen one Denny's in real life while driving past it. We have no Denny's by us. Now the only way I'd ever sue is if I ended up in the hospital from the food, and that's only because I would need them to pay my bill, not to get some rediculous settlement.

[catnapper]

I complain often - its me. and while I'm ordering I am very specific. I've had the pizza thing happen to me. So now when I order a chicken cheese steak, I've learned to not only say "plain" I say "Plain chicken cheese steak. Chicken, with cheese, nothing else. NO pickles, no sauce, no peppers, no onions, just chicken and cheese on a roll." And ya know what half the time it comes back to me wrong and I have to review my order and they always say "oops, we forgot, we'll remake it" Since I am so explicit when ordering, I have no problem complaining when it comes to me any way other than what I ordered. I told them 3 different ways what I expected. No room for misinterpretation there.

I know I'm picky and I tell them, I make fun of myself while doing it - it does relax the server and realize I'm not some demanding *****, but someone who knows she's picky and is really, really sorry to put it upon them. Did that all make sense?

As for the dead bug, oh my, that is definately something to complain about. Yes, bugs happen, but they shold still be more aware of what htye're serving.