I once had a job where I was dealing with 40 secretaries and paralegals. I was new to the job. I was hired to put out "employment fires" and to convert their antiquated accounting software.

The first meeting I had with the 40 folks was interesting. I handed out forms/ questionnaires, and asked that they fill in honest responses to my questions about how they thought people spent their time on the job and recommendations for improvements. The forms were not to be signed, although names of other employees could be used within the form. I told them that the forms would never be shown to anyone - for my eyes only. I didn't really know anyone, so it was a real eye-opener for me. I was amazed at the comments about fellow employees. I worked there almost 10 years and you know what, most of the comments were accurate. I never showed the forms to anyone. I kept my promise.

So.....maybe Karen would like some confidential emails or Pm's, with everyone's idea about who is doing the most damage here, and who should be called on the carpet.

Just an idea.