I work at Petco too. I get calls like that all the time (I usually refer them to www.utahpets.org for a list of rescue groups) as well as people wanting to buy puppies/kittens, wanting vet care, etc. We do have a phone number list of rescue groups, humane societies, shelters, etc. but most of the time I'm very busy (I'm a groomer) so I don't have time to give them all of those numbers, and it is easy to find at the website anyway. The best is when they call here wanting a grooming appointment and we are booked so they ask me to give them the numbers of other groomers to call. Um, if they looked up our number, I think they can manage to look up the rest of them!