First, I want to congratulate you on taking the time to call and express your indignation. The expression has an importance of its own because when people are acting like jerks, they should be told.
But, please excuse my deep cynacism, radio stations only care about the number of listeners, not the number of happy or satisfied listeners.
I speak as a former radio and tv employee.
The only way to change this stuff (arrogant and profane and nasty radio talk) is for people to stop listening. When their ratings go down, things change.
When you call to complain, say "I will never listen to your radio station ever again." Get others to do the same.
I have already spoken with the dial on my radio.
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