I'm glad to see you found the NAAF website.

About five years ago my dermatologist diagnosed me with AA and gave me a brochure which explained it. I lost about 1/3rd of my hair. I was given cortizone shots in the scalp and over 1 1/2 years, it all grew back. About two years ago I had a relapse - my beautician and I could see the spots which were about 1 inch around - a few more shots and I'm ok now. I was already retired when this happened so I didn’t have your Mother’s experience. But when I would go out in the public, heads turned, so, for my comfort, I started wearing caps. I’ve noticed the last couple of years there are more stylish ones than those available to me. I'm not sure if my experience is helpful to you.

If your Mother hasn’t yet, I would encourage she join NAAF. They send monthly newsletters which have been helpful to me. She can also access the NAAF Bulletin Board. It’s similar to PetTalk. You can read the topics and see how other members respond. It’s a great tool. They also can send you brochures to give to others. I’m sorry your mother’s boss has issues with this. Maybe this information will help.