I called Microsoft yesterday, and got told what procedure to follow, and am still within the "24 hours for a response" window.

I also have 99 Gmail invites, if anyone wants one, but this also affects people who send in pet nominations and other quesries. It is frustrating not being able to reach those people, and I don't want to set up a gmail account for PetoftheDay.com - its our primary domain name, and been around for 9 years! We shouldn't have to change it now!!!