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Thread: Best Virus Protection Software?

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  1. #11
    Join Date
    Jun 2006
    Location
    Arizona
    Posts
    223
    Quote Originally Posted by Blue_Frog
    Well, heres my 2-cents worth...

    Like previously mentioned, any antivirus is only as good as its most recent update, as an antivirus is just that - its to prevent a virus, but not necessairly help to clean it out once an infection has occurred.

    Having said that, once a virus is detected in your computer - depending on the virus type (virus, worm, trojan, etc.), theres several ways to tackle the problem. Could you give us a little information>

    - What was the full name of the infected file that it found (filename.***)
    - What was the full virus name?
    - What operating system do you have (windows xp home, windows 2000, etc.)?
    - What is the antivirus you currently have on your computer, the software version, and what is the date of the virus definitions (the most recent update?)

    This way we could help to point you in the right direction for removal -- and depending on the problem, Symantec (Norton) has a ton of free tools on the website to help remove the problem.

    I'd be more than happy to give you a hand to the best of my abilities - i used to work for an antivirus company as tech support for virus removal -- can't guarantee that I can fix it, but i might be able to help

    - I dont know the whole file name because I cannot access that file...so here's part of it..
    C:\Documents and Settings\HP_Owner\Application Dat... (i dont know how to get it so i can read the entire file name. I've clicked on it and everything and I still cant see the whole file name)

    -Well last night the virus was called bloodhound.Exploit.56
    Right next to the file name it says 'Trojan horse Downloader.Generic2.KMB'

    - We have Windows HP vs15x (hopefully i am answering these questions right...I'm clueless when it comes to computers )

    - Right now we currently have AVG free Edition...the most recent update was on 8/14/06 at 2:34. We do still have norton but like I said before...its disabled.

    Thanks everyone for trying to help me out...

    My dad is going to have his friend come by to see if he can help us.

    I just dont understand all these viruses...how exactly do you get a virus? I thought you only got them if you downloaded something.

    I'm tempted to just have everything from this computer removed and just start over...Eeeee this is just so stressful...

    One other thing, I have the option to move this virus and the infected objects into a 'vault'. Should i just do this? What exactly do trojans do to computers? lol sorry for all the questions..i'm just...lost and tired lol.

    Edit~ I just looked up some info about McAfee and viruses and I'm pretty sure this is the trojan I have...
    http://vil.nai.com/vil/Content/v_137760.htm
    Last edited by Aquamarine; 08-14-2006 at 07:37 PM.

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