Yes I just wanted to strangle the "trainer" when she complained about the dog kicking her while she held him down. That is apalling. Unfortunately novice dog owners will often think trainers are professionals and trust them to know what they are doing. That's why it's just so important to read and research and understand behavior and training on your own before listening to ANYONE'S advice, be they vet, trainer, breeder, etc., so you can judge for yourself if something doesn't seem right.