Melissa - first, get your BF to do followup calls.

Next, call the SPCA, see if you can talk to someone who seems to know what's what, and ask them for referrals or suggestions. Surely they must know if any bylaws apply here?

Your town gov't has "ordinances" that are governed by bylaws...not sure exactly how that works...but I'd have your BF call them anyway - and not the health dept.

I'll check my email in a bit...but a few stations had an autorespond mechanism, and said the volume of email meant individual replies are unlikely. So a follow-up call can only help!

hugs
Catty1