I forgot to add that I went to see their apartment last Friday, thats how I knew what it looked like. While I was there I spoke with the fire chief, neihbors, landlord, etc... thats how I knew what the real story & cause was. If anyone needs to speak with anyone to verify anything let me know, I will provide contact info.

I also forgot to say that help is going really slow for them. Red Cross & other places (SA, VOA, YMCA, churches, etc...) are not doing anything yet. HUD IS helping her find a new place, thats all the help they've got so far.

We thought we were getting a lot of help with clothes & the like but so far most it is not the size, stained, etc... and seems like most of the items we have offered to us are duplicates of the items we already have for them, which is just what I listed before:
tv, dvd, vcr, kitchen table & chairs, silverware set, vacuum, a couple pots & pans, some kinck knacks.

I wish I could do more. Thanks again everyone!