Tell us some of your nightmare stories in retail

[critter crazy]

I spent 3 horrifying years as a department manager at a local Wal-Mart!! Wal-mart itself is great, Its the customers that suck!!! It was during the holiday season and had gone to th sporting goods dept to lend a hand at the register. A woman came over with her stuff placed it on the counte and began to check out. I was ringing up her items and there was a container of Pringles potato chips on the counter, all I did was ask if they were hers. She went nuts, saying that if they were hers she would have said so, that i needed to pay more attention ect...... all i did was say okay, sorry for asking. She once again goes nuts and is now telling me she will be throwing me into the plate glass display if i said one more thing to her!!! I couldnt believe it!! All i did was ask her if the chips were hers, and now she is threatening my life!!!!! upper management came over and escorted the woman out of the store, they came back and said I needed to go home, but they would have someone drive me because she had made numerous threats on my life, while being escorted out of the store! WHAT THE HELL IS WRONG WITH PEOPLE??????

[moosmom]

Kfamr,

You know the old saying about the customer always being right. Sucks sometimes.

I'm lucky in that BB&B has a "Pass The Buck" policy. Anytime, no matter what the issue is, there is a problem with a customer or whatever, we are encouraged to pass the buck to management. Makes my job a whole lot easier.

Dionne,

As far as the taco in the face goes, I would've called the cops and pressed charged. No one, and I mean NO ONE has the right to put their hands on you, let alone do what they did. That is considered assault and is punishable by law.

[Roxyluvsme13]

I spent 3 horrifying years as a department manager at a local Wal-Mart!! Wal-mart itself is great, Its the customers that suck!!! It was during the holiday season and had gone to th sporting goods dept to lend a hand at the register. A woman came over with her stuff placed it on the counte and began to check out. I was ringing up her items and there was a container of Pringles potato chips on the counter, all I did was ask if they were hers. She went nuts, saying that if they were hers she would have said so, that i needed to pay more attention ect...... all i did was say okay, sorry for asking. She once again goes nuts and is now telling me she will be throwing me into the plate glass display if i said one more thing to her!!! I couldnt believe it!! All i did was ask her if the chips were hers, and now she is threatening my life!!!!! upper management came over and escorted the woman out of the store, they came back and said I needed to go home, but they would have someone drive me because she had made numerous threats on my life, while being escorted out of the store! WHAT THE HELL IS WRONG WITH PEOPLE??????

[dionne]

i think what is wrong with most people is that they are angry at the world....i'd get into bad childhoods, etc. but that'd be more better off for my psych class, lol. no what i think it is, is most people are angry and they feel better if they take it out on someone they DON'T know, i.e. fast food people/retail. then i guess they can go on with their day, and pretend it never happened, yet feel yet a little bit better because they think they succeeded in making someone, however impossible that would be, more miserable than themselves. i would have to say the instance at taco bell with me, the guy defintely succeeded in doing so .....i guess they just think that if they're in a big enough city, HA! like they'll ever see the same person again. but then again, i guess now i have more patience with fast food people, if they mess up on my oder. i would defintely never DREAM of being as rude to someone as that guy was to me.

[Maresche]

I used to work at a bookstore in a fairly large stripmall. We had a children's section and often parents would leave their child there while they browsed in other sections of the store OR other stores in the mall

Once, as we were closing at 6 on Sunday, there was a child left in that section after most of the other customers had left. He didn't know where his mom was and she wasn't in the store. It got to be well after 6 and we called the cops thinking he had been abandoned. Mom comes back around 7:30 demanding to know why we had called the cops and why we were closing early.

I don't know what happened after that from a legal standpoint, but I was told the office made a report.

[moosmom]

I don't know what is wrong with some parents these days. They think that retails stores are comparable to day care. Maresche, I'm glad you called the cops. I would've done the same thing.

[Corinna]

Retail is bad enough but make it a gift shop in a national park . Boy have I got stories to tell .

[moosmom]

Corinna,

DO TELL!!! That's what this thread is all about!

[sparks19]

I used to work the night shift (11 pm to 7 am) at a coffee shop. You know how they say "they only come out at night" It's true lol

We had this one guy who was probably in his 50's. his head was shaved except for a little patch at the back that was long and he wore it in a ponytail lol.

He HATED everyone that worked there.... except me. Lucky me. He told one girl he would skin her alive :O (as there are only two of us on the night shift we didn't start a scene. he really is harmless, just a little..... out there) He told another guy that he was too fat and that if he was in the army he would be killed because he would be too slow. he should lose 20 lbs. LOL BTW Mike did not need to lose any pounds lol. His father was the king of Sweden. He was married to a famous ballet dancer but she died years ago.

He told me one time that he was homeless because he built every house in the city and then people moved into them and now they refuse to let him into the houses he built. BTW, he was not homeless. he lived in a little apartment across the street. He says he owns every business in the city and told my boss that her car belonged to him and if she didn't have all the money she owed on it by the next day that he was going to repossess it. lol

He told me that he wanted me to MARRY him so I could have all the wonderful things he has. Then proceeded to hand me an american Penny and tell me that was a picture of him on the back. lol

There are so many more stories about him but I think this is a good start