ugh...i used to work at a taco bell and this guy came thru for the second time, and said his soft taco had onions when it wasn't supposed to. i DISTINCTLY remember making his food myself, becuase he had been the only one that was in the store at the particular time he came in. i was flustered when he told me and of course, as has been kfamr had mentioned, i told him we would gladly remake it. and this guy! he straight up says to me, "no you are going to remake it, AND give me my money back" i went back to being flustered and told him as politely as i could that i could not do any such thing. and he says to me, "then get me a manager, you stupid brainless little @#$%!" that was it. i replied to him (still as politely as i could, but with teeth gritted together and my face flushed), that a manager COULDN'T do it either, it was just not something we could do, but i told him for the 6th time that i'd remake it.
he CONTINUED to argue with me, and then before i knew what was going on, he had unwrapped his soft taco, hocked a giant snotty loogie into it, leaned forward and smashed it into my face, grinding it in. i rememebr the taco distinctly falling off of my face and making a huge SPLAT! as it hit the ground, and i broke out into tears. i went to the back where the manager was and she YELLED AT ME! which then resulted me running outside, and going into a massive panic attack, and then the manager fired me for the panic attack. the end.
dionne
PS...AND on top of everything else, i noticed when it was being ground into my face, that the soft taco had NO onions in it.