Background:
I work at Chick-fil-A. We sell breakfast from 6:30-10:30.

A lady comes in around 2:00 and with a box of Chick-N-Minis (breakfast item, ONLY sold during breakfast hours) She opens it up and all that is there are the Mini rolls. She says that HOURS ago there were never chicken nuggets in the minis. She goes to Mrs. Pat, and older lady I work with. Mrs. Pat asks for my help in the ordeal.

I KNOW it was complete bullshit for several reasons.

1. There were chicken nugget breading crumbs inside of the rolls and in the box.

2. I had my BEST boards person on during breakfast. There's NO way in heck she would have forgotten to put nuggets in the box.



Company policy makes it where I have to refund if the lady requests, and I did exactly that.