Tell us some of your nightmare stories in retail

[moosmom]

Believe it or not, I like my job at Bed, Bath & Beyond. It's fun. There are some real doozies that do come into the store. But for the most part, the customers are pretty nice, with the exception of a few.

[Flatcoatluver]

Oh boy was I mad last week..........
I work at a dog kennel, and a maltese mix and a golden come in to bored. You should have seen this little dog. The dog was in the worst condition I have ever seen. She had a severe yeast infection that made her whole skin lumpy. She had one of the worst spells I have ever spelled. And worst of all the lady blamed the dogs condition on the groomer because she had so many cuts. This dog was crawling in fleas and was so severely infected. You could tell this dog had to be breeded at least 10 times. We had a vet come in and told us it was the worst case she has ever seen. As my job I had to give the dog a bath and her skin was so bad I had to spread antibiotics all over her body. We reported her. When the lady came to pick the two dogs up, my boss had a stern conversation with her. Basically the lady's excuse was that she had cancer and she couldn't afford her dogs bill. But hmm the lady could afford a trip to Hawaii and a $200 boarding fee.

[Roxyluvsme13]

Well, I'm not old enough to have a job, but I do know something that happened to my cousin.
She used to work in retail at Proffitts, and there was this lady who used to go into the dressing room and POOP in the floor! Her excuse was she had some sort of IBS (irrital bowel syndrome) but my mom (a nurse) said she would have had runny poop, and my cousin said it wasn't runny it was solid.
Just EW!

[Kfamr]

Background:
I work at Chick-fil-A. We sell breakfast from 6:30-10:30.

A lady comes in around 2:00 and with a box of Chick-N-Minis (breakfast item, ONLY sold during breakfast hours) She opens it up and all that is there are the Mini rolls. She says that HOURS ago there were never chicken nuggets in the minis. She goes to Mrs. Pat, and older lady I work with. Mrs. Pat asks for my help in the ordeal.

I KNOW it was complete bullshit for several reasons.

1. There were chicken nugget breading crumbs inside of the rolls and in the box.

2. I had my BEST boards person on during breakfast. There's NO way in heck she would have forgotten to put nuggets in the box.



Company policy makes it where I have to refund if the lady requests, and I did exactly that.

[Suki Wingy]

Yes, I worked at a walgreens for a month, every SECOND was complete HELL and I'm not kidding you. First off, the dress code was rediculous for a store where people come in 1/2 dressed, literally. One day this lady came in wearing a pretty shear white shirt and no bra. ew. and we have to wear dress pants or a skirt and a nice shirt and no sandals and we can't eat a lolipop while we stick stickers on boxes and all that bu11$/-/!t.

[dionne]

ugh...i used to work at a taco bell and this guy came thru for the second time, and said his soft taco had onions when it wasn't supposed to. i DISTINCTLY remember making his food myself, becuase he had been the only one that was in the store at the particular time he came in. i was flustered when he told me and of course, as has been kfamr had mentioned, i told him we would gladly remake it. and this guy! he straight up says to me, "no you are going to remake it, AND give me my money back" i went back to being flustered and told him as politely as i could that i could not do any such thing. and he says to me, "then get me a manager, you stupid brainless little @#$%!" that was it. i replied to him (still as politely as i could, but with teeth gritted together and my face flushed), that a manager COULDN'T do it either, it was just not something we could do, but i told him for the 6th time that i'd remake it.
he CONTINUED to argue with me, and then before i knew what was going on, he had unwrapped his soft taco, hocked a giant snotty loogie into it, leaned forward and smashed it into my face, grinding it in. i rememebr the taco distinctly falling off of my face and making a huge SPLAT! as it hit the ground, and i broke out into tears. i went to the back where the manager was and she YELLED AT ME! which then resulted me running outside, and going into a massive panic attack, and then the manager fired me for the panic attack. the end.
dionne
PS...AND on top of everything else, i noticed when it was being ground into my face, that the soft taco had NO onions in it.

[kitten645]

I can't begin to imagine working any food service because you really get a cross section of peeps you really don't want to be around.
However I've worked retail for 25 years from high end dept stores to really high end specialty stores and I can assure everyone that just cause they got money don't mean they have manners!!
First few years at Macy's I had the poop in the dressing room. I had the HUGE woman returnin a small bathing suit after five years saying it fell apart! I had the crazy ass women RUNNING into a "one day sale" back when they weren't an every day occurance, RIPPING everything including the wigs off maniquines. People switching tags on designer jeans reading 14.99 like I wouldn't notice.
Then I "moved up in the world" to a super exclusive store as a buyer/executive and had women buying sets of six soaps at $25 and wanting them wrapped individually, which we couldn't/wouldn't do to avoid embarresment on reciepient, givers and our behalf when the reciepient tried to return one sixth of an item after xmas! Crazy people appearing at the gift wrap desk in Dec, three minutes after making their purchase (time is stamped on the reciept) wondering why their 15 gifts aren't ready to go! People appearing in the stock room wanting to "look around"!
I have a good friend who is a comedian and one of his jokes is, "I worked in retail for 2 days and had a revelation...the american public SUCK!" LOL
Harsh as a generalization. Unfortunately the bad ones stick with you more than the good. I always make an effort to compliment anyone who isn't on their cellphone talking to their girlfriends instead of taking my money at the register!
Kitten