I work in retail so I know some custamers are rather crabby, I know I had one custamer phone me just to yell at me, I told her I was sorry a million times and that I would fix the mistake the next time she came in, but she just kept yelling, as I sat there laughing to myself and rolling my eyes lol I have a trick. ALWAYS stay positive! I make a point of laughing at obnoxious custamers(well not to their face lol) and I always keep a smile on my face and a light, uppity tone of voice. today I had one of our ragular custamers (who hates me lol once I heard him say "I dont want her to help me, she's horrable here") well my friend and a newer employee was helping him and she messed up, I cam over fixed it up and he pretended to be happy, then he came back and showed it to my boss(who he likes) complaining that we screwed up and charged him too much, he looked pissed when she looked it over and told him there was nothing wrong lol. and my god lottery people are insane! they all want something specific, but they all have completly differnt names for what they want, I had one person ask for a combo play, so I gave him a combo play, and he got pissed off because what he wanted was a quick pick! like dude, there is a combo play AND a quick pick, if you want a quick pick then dont ask for a combo play! then coarse most people say they want a a 3 doller quick pick. then I have people who will ask for a "2 dollar ticket" wait till its printed and handed to them before adding "and an extra" then they yell at you for only giving them a 2 dollar ticket lol oh and cant forget the lady who won the free plays and said "ok I will get them at a later date" uuuuhhhh you have to get them now or not at all because of the way it appears on the machine, she did not beleive me then started asking all the "higher up" people, who proceeded to tell her the same thing lol

hehe cant possably forget the stupid custamers! I cannot count the number of people who have seen a line in front of the till so they handed their stuff to me, after all I was standing behind a completly empty counter with no till in sight lol then they look at me peeved when I take their stuff and stand in line behind the person at the till well what did they expect me to do? ring it into the air?