Quote Originally Posted by Maltese_Love
Why would do they do? They scream at you? I've never heard them scream here.
This is the 'standard' Coldstone greeting. This is what they go over in training...so, maybe the word 'screaming' is a little over the top, BUT, they are loud, and 'in your face' with the greeting, as they are trained to do. It isn't just Coldstone....I know a national coffee house that has instructions to their staff to 'greet' the person entering the store within a certain number of feet....so, if you do the math, with a counter 20 feet away, the greeting is somewhat loud by necessity to carry and cross the distance.

You are probably used to it, or not offended by it, but, I imagine the Coldstone near you trains their people the same way the Coldstone near me trains theirs...as it is a national chain.