I know what you mean. I was only doubting because the woman was so crappy to me on the phone. She had just left a message and said she didn't remember leaving it...very weird. She said she gets about 100 messages and day and can't remember who she's talked to and who she hasn't...I understand that, but geez lady it hadn't even been 30 seconds!! Oh well, I'll be thinking the good thoughts too. It depresses me to know how many perfectly wonderful animals go down everyday just because someone doesn't want to be bothered.