petco or petsmart?

[Chilli]

I must say Petco, only because its the only one out of the two thats near us.
They used to be HORRIBLE, but they've gotten a new manager, and its improved very much. No more bad bedding for the rodents (They use Carefresh now), No more dead fish in every other tank (though they still need to improve on the bettas), and its also the place where we met the humane society that Ethan was at.
The only pet I've ever bought from Petco was Ellison (my CT betta), and he seems just as healthy as my other bettas.
I do prefer the smaller petstores, such as the one in my town. It is a WONDERFUL place run by only around five people who take wonderful care of every animal there. And they actually know what they're doing.

[Karen]

There is no Petsmart around here, but we have three choices of Petcos to go to. They all hold adoption events on Saturdays, and seem to care about their animals, the cages are always clean and the critters look happy and well-fed.

[Jessika]

It honestly depends on location. I know the particular PetCo I worked at the animals were VERY well taken care of. If a mouse so much as got a respitory infection (a MOUSE, a 99 cent mouse) they would bring it to the vet and pay hundreds of dollars in vet billsto get it back up to good health. And then, they couldn't sell it, so they would have to adopt it out.

But I have seen good petsmarts, and bad ones. The closest petsmart to me is very nice, clean, reasonable prices. The one I was near in St Charles.. was gross.. always had dead fish... sick animals that weren't taken care of...

So its the luck of the draw. Both chains have awesome stores, both have awful stores. Its just luck of the draw.

Both also host adoption clinics and take donations for animal organizations though

[Lori Jordan]

Always go to Pet Smarts closer than anyother petstore but i do but my food at a feed and seen Eukanuba is cheaper there than in a pet store or grocerystore.

[cali]

we dont have petco here but of all the petstores here petsmart is my favarite, after getting Toivo and seeing first hand what great care they take of the animals I was sold lol every single other store I have gotten a small pet from, they just droped the animal in a box and said see ya! , I mean even when I adopted my rabbit from the humane society, they asked for $10 handed her over and sent us out the door! all my other birds they trapped then in a net, shoved then in a boz, taped in shut and handed them over, when I got Toivo from petsmart yesterday, I asked to see him, so they put their hand in the cage, set "up" he hopped up and they brought him over, he sat in my finger in the store while I examined him, before they let me have him, I had to sign a contract, he was looked over by a vet, I was given a care guide.... he is well trained, healthy, very well adjusted, very friendly and relaxed and playful. I could not ask for better, and I am EXTREMLY impressed with the service and care.