I heard that about the 911 operator. I had a similar thing happen when I was younger. My baby brother, about a year old, was choking to death on a piece of tinfoil (he had grabbed it from the box of fish medicine while my mom was putting it in the fish tank, and it had those sharp edges so it was stuck really well and I called 911 and was hung up on twice. If my mom hadn't been a nurse at the time and able to get it out herself by reaching down his throat with a pair of kelly clamps he would have been dead. My dad called back and reamed them out something fierce but at least my brother didn't die. I just think it's pathetic that something that is there to save lives it staffed by some of the worst "customer service" you can find and those crappy 911 operators, who fall asleep and threaten children give all the good 911 operators a bad name. I feel horrible for that poor boy being threatned while his mother died. I read they probably would have been able to save her if help had come. Poor little kid=(

As for the bunny story, police can't run out to every animal case, it's just not possible. If they were out saving animals they wouldn't be there to help other people in trouble. That's why they have animal control and animal cops, etc. I understand it was after hours and that was just "one case". But if they went out to all those "one cases" then nobody would be there to help people too. There is usually an after hours emergency number you can call for those things with animal control, and it's usually on the voicemail of the main number. I'm glad the bunny was saved though.