Oh my gosh, how terrible and sad . That poor boy! He would have been panicking about his mother at that time, I can barely imagine what kind of state he would have been in when that operator was clearly taking him for a pranker, and was also rather rude aswell.

the operator said: "Now put her on the phone before I send the police out there to knock on the door and you gonna be in trouble."
What an idiot. Threatening that poor kid when he was desperate to help his mother. And another thing, has this operator ever spoken on the phone to someone unconcious before? I think not.