Thanks for all your feedback. About the "no eating" rule, I didn't realize we had access to the break room, and I realize about the animals being attracted to one's lunch.

The thing about the 4-8 PM stuff is that we have a small group, and it's all we can do to have enough cleaning and feeding coverage.

It's interesting that Catnapper says this is not policy from headquarters. If it is local store policy, than local store management is lying to use. This is egregious and needs to be taken up with Phoenix.

There are inconsistencies, too. They have very high standards for what they want for the Love a Pet center in terms of hygiene. Yet, they have wild birds flying free in the store; the break room and restrooms are often dirty, there is often no TP, paper towels or soap in the restrooms. There are pallets full of stuff in the aisles creating a trip hazard. If they throw us out, we are considering taking media action.