For folks who adopt at Petsmart...

[smokey the elder]

The CAGES are locked. In order to handle a cat, a volunteer must be there. People are free to pet the cats if they are at the front of the cages *at their own risk*.

It sounds like it's a local issue, and the arrangement of the Luv-a-Pet center is also variable. Ours is not really set up for cats to roam loose.

[jenluckenbach]

I really like the centers where the cats have free roam, but it is not ALWAYS the best set up for ALL cats. Some are too shy, and hide out of sight, and some can't live peaceably with other cats. The perfect situation would be a combo.

[Lizzie]

It sounds like a local issue as smokey said. The one I go to is always open except when they are cleaning the cages. It is nearly always unstaffed and anyone, children included, can walk in any time and stick their hands in cage after cage. I've sternly requested anyone I've seen move from one cage to another to please use the hand cleanser first, and they've always complied - the British accent can make me sound imperious when I want