Pardon my stream of consciousness writing here, but I have a few to add:

Manners. A friend of mine went to apply for public aid and asked me to go with her since the wait is very long. While we were there, a lady who worked there would occasionally come out and hand out coloring pages to the little kids. She must have come out 3-4 times and handed out 10-15 pictures. Not once did I hear any child say, "thank you." What's worse is that none of the parents told their child to say thank you! When I was little, if I didn't say please and thank you, I didn't get what I wanted.\

While we're at the public aid office, a young guy walks in to receive his monthly aid. I'm not one to look down my nose at the less fortunate, but when this guy walked in the office with a knee length fur (real) coat, dressed in Girbuad from head to toe and both him and his baby have Nike shoes on (the baby's shoes must have cost $40+). Actually, the baby had a Nike outfit on. If you can drop that kind of cash on your wardrobe, do you really need public aid?

There were more, but I forgot them at the moment.