There have to be some offices out there with nice staff. The staff is important too.

I suspect the office manager is oh too familiar with folks who take too many medications (pain killers) and has put Kelly in that category, thus the attitude.

Not knowing all the details.....as far as Kelly's relationship with her doctor, I would think Kelly would talk to the doctor, avoiding the staff altogether. I didn't know staff could order medications without having a doctor sign off on them.........maybe I am living under a rock.

Medications are regulated to a huge degree (and yet people get around it all the time) and the pharmacy can get their license revoked for giving out meds that are not properly ordered.

Kelly should go back to her Doctor for advice. I don't think we can help her here.