Quote Originally Posted by RedHedd
In California there IS the Board of Medical Quality Assurance (BMQA). I believe they are in Sacramento .... I'll Google it for you. I used to work in a medical malpractice law firm, and BMQA is where all medical based lawsuits have to start - with a claim to them.

Being a cancer survivor I can only commiserate as there are some real incompetents working in a profession that's dealing with human beings in pain and some of them are not the most, er, um talented? tactful? skilled? Heck, all of the above.

EDIT: Here ya go: http://www.medbd.ca.gov/
Wow, thanks for posting this RedHedd, and thanks also to everyone here who have voiced their support and advice. I agree, I think Kelly needs to speak directly with the doctor about her treatment by the office manager, and if that doesn't yield results, then perhaps contacting the BMQA would be the next step.

I did speak with Kelly yesterday (to read her the responses here), and she sounded better than she had when she requested me to post her story and ask for advice here on PT. I just love her, and hope things turn around real soon for her.

Gary, I know your parcel will cheer Kelly up

**hugs**