That's too bad to hear about Bijou.

Where I work we have some dogs that have to be sedated to groom. We will always suggest the owners try that before saying we can't groom a dog at all. In fact in the 5 years I've worked there we've never had a dog that we absolutely couldn't groom. Sometimes sedating the dog just takes the edge off and lets the dog realize that we aren't trying to hurt them. Most dogs after a few groomings don't need to be sedated anymore.

We will also let the owners watch if they want to, but we tell them that they might have to hide from the dog because some dogs act worse if they know their owners are watching.

Good luck in trying to find a solution. If you were closer I would offer to groom that cutie for you.