sounds like what iI had to do forone of the chows I recused years ago. You will have to go in and watch how they groom then do it your self. It's a pain but the safest for you and Bijou. I had a small problem with RB Merlin but I found a place that let me take him in his crate acouple days a week( I worked across the street ) a they would talk to him and I would have my lunch with him after a couple weeks they would walk him and after 2 months he allowed them to groom him. Maybe you could find some one patient enough to work with her.