LOL... I remember once I had a customer do that to me. She acted like she was Queen of the World. Turned out she WAS somebody important and pretty influential in the area. I treated her like everyone else that came into my store: with polite respect. Sorry if that didn't include butt kissing. You better believe I never forgot her the NEXT time she came in, and I was DRIPPING with overly sweet sarcasm (though she never picked up on it) Oh Yes, Mrs. Fancy Pants, I'd LOVE to do that for you!" "Ooooo, Mrs. Fancy Pants, thats looks DIVINE" Oh god it was disgusting.