problem with norton anti virus, help please if you can :)

[Miss Z]

i have norton anti virus and i keep getting pop-ups saying that it's not up to date. sorry can't be of any help on this one.

[lv4dogs]

OK I'm back already

[finn's mom]

i have norton anti virus and i keep getting pop-ups saying that it's not up to date. sorry can't be of any help on this one.

Yeah, I get those all the time, asking if you want to update or wait, and you can choose how many days or whatever...is that what you're talking about? this is definitely different. It straight out tells me in the warning that "norton anti virus auto protect driver could not be loaded. Your system isn't protected from viruses. Please restart your computer." It's definitely not a daily thing. And, don't worry about not being able to help, I'm just glad I got a phone number! ALthough, due to high call volume because of some new virus, I'm still waiting. But, that's ok, I have all day.

[Edwina's Secretary]

I have been trying to resolve this same problem for the last four hours. It is on just one of my computers. I have restarted, enabled, disenabled, run a whole scan and everything else I could think of doing.

Now it shows enabled and the pop up is gone. I still have not been able to get to my email.

Let us know what you find out about this.....

[finn's mom]

I have been trying to resolve this same problem for the last four hours. It is on just one of my computers. I have restarted, enabled, disenabled, run a whole scan and everything else I could think of doing.

Now it shows enabled and the pop up is gone. I still have not been able to get to my email.

Let us know what you find out about this.....

Yeah, it's really frustrating. I've been on the phone this whole time...ever since lv4dogs gave me the number. I've been choosing options every so often...narrowing it down...hopefully, I'll get someone soon. It's so funny, too, no one has called the house in like two days. Now, since I've been on the phone with this symantec thing, I've received five calls. Sheesh. I'm not getting off this phone for anything, though!

[lv4dogs]

You still haven't even spoke to anyone yet? Geesh I hate that.

[Edwina's Secretary]

Mine seems okay now but a little slow. The last thing I did was go to the Norton status page....turn everything off and back on and get the updates. Then I turned the computer off again and when it restarted I was back in business.

Must be a problem with Norton if it is taking so long to get help.

[Laura's Babies]

I had Norton (notice I used the word HAD?) and I constantly had exactly that same kind of problem with it (FOR YEARS!) .. I finally got tired of messing with it, trying to fix it and now have Avast and am problem free. No more hours wasted trying to fix what I figure is a built in flaw.

Avast is FREE! A deputy sherriff told me about it, he has used it problem free for ages.. http://avast.com/ The home version is free, they make their money selling it to professionals.

[poofy]

I got rid of norton and got the free AVG..no problems in the last couple of years I have had that..whew..catches the baddies to..I ran it and norton and mccaffie and threw some virues at it and avg caught some that the others didnt or caught them first..

[momoffuzzyfaces]

My email just came back up. Must have been my server!

[dukedogsmom]

I got rid of norton and got the free AVG..no problems in the last couple of years I have had that..whew..catches the baddies to..I ran it and norton and mccaffie and threw some virues at it and avg caught some that the others didnt or caught them first..

I've got AVG, too. It's great! I don't like Norton. I used to think it was the best out there. I've also gor Microsoft's beta anti virus protection.

[Vette]

I have issues with my stupid Norton too.
it blocks everything. (or so it seems) and i have to disable its dumb butt in order to install stuff.

and i have gotten that message a couple times upon turning my computer on,, but all i did was run a virus scan and it quit popping that message up from then on out.

i wish you the best of luck with yours.

[lizbud]

I called the number for Norton that someone had posted previously.
After I explained that I followed the online "fix" by uninstalling and then
re-installing and still got the error message. The Tech Rep told me that
Norton is experiencing a lot of this technical glitch & they are working to
solve this problem.They said wait 24 hrs & call back if it still does it.

Somehow knowing that a lot of other people also are experiencing this
same problem, does not make me feel any better.

[momoffuzzyfaces]

I have been trying to resolve this same problem for the last four hours. It is on just one of my computers. I have restarted, enabled, disenabled, run a whole scan and everything else I could think of doing.

Now it shows enabled and the pop up is gone. I still have not been able to get to my email.

Let us know what you find out about this.....

Sara, is your email working now?

Mine has quit! and the server people don't know what is wrong.

I've not had problems with the pop up thingy!

[lv4dogs]

I'm glad I could help! I'm glad they helped you!!!!