I just wanted to let everyone know that I have been removing the mats myself! I trimmed them very carefully and then worked them out with my fingers. He tolerated this very well as he likes to be groomed. Some of the larger ones, I had to spend a little more time on and he purred throughout the whole ordeal! He looks much better. I do a little at a time until he lets me know he has had enough. I never had a problem with pulling his skin our cutting his skin. Slow and easy is the way to do it! I guess I saved myself some money! Thanks everyone!