A broken limb is an EMERGENCY! She should take priority over cats coming in for routine shots, and nail trims! I would just show up with both Angel & Minette and tell them to look at them between clients if I were you. I do this all the time at my vets, and have needed to fly over when there have been emergencies..and yes, unannounced! They have an office full of people, but when I have animals injured and screaming, the other people can wait..and should accept that! Letting Angel suffer is a darn good reason to report this clinic! Take them both in, and insist they see Angel!