Originally posted by mruffruff
That hits a nerve with me, too. I really don't understand why a business person doesn't return phone calls. City and state employees are just as bad.

And those phone answering machines that say " please listen to the menu as the options may have changed" and then go on and on with a dozen choices. Just let me talk to a human for a second!
DITTO! DITTO! AND THEN SOME MORE DITTO!