I used to be a child protection social worker. Without people like you, who are brave enough and care enough to call in concerns, the system wouldn't work at all. It's not great the way it is, but so many more kids would live in terrible situations if concerns weren't reported.

Your identity is protected legally. The social worker can not reveal who reported the concerns. Even if the case ends up in court, your name can't be revealed.

You did the right thing. The system is slow sometimes. If you see anything else that worries you, call again. They can not have too much information. Every report helps them build a case and understand what is happening in the family, help the kids and hopefully change the parents behavior.