Thanks so much for the advice. No luck with rebooting the computer yet. The computer came with spybot and norton, and both were set to update automatically everyday...which they did, so I know it isn't a virus. It could be my surge protector. I have one, but it is very old, and one of those that are just a few dollars. Maybe I should get a better one. I really think it is that OR the outlet, because two computers crashing with no warning in the same way within 3 weeks is ridiculous. So........I'm going to take it back to get it exchanged, and hopefully get a new surge protector. I will also have my dad check the outlet to see if it is loose or not.
Its not fun getting a brand new computer and having this happen. 'sigh' I really don't think its the computer.....I think it has to do with the electricity/outlet/surge protector, because when my computer shut down, it told me it was shutting down to prevent damage. Seems that a sudden surge that the surge protector didn't stop got it, and though the computer TRIED to shut down and protect itself, it wasn't exactly successful.
Debbie, my old computer had Windows XP too.
Ugh....frustrating! And now my dad is frustrated cause I took his laptop to my room. HE HE HE!
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