yeah..maybe I should keep calling but...I'd hate to bother them if they must follow their policy to not share out personal information on someone else. I'll let you know if I need some help with calling, thanks
That is very true You don't want to break the policy. You know where to get ahold of me if you need me to call, and don't worry, they won't even know that I know you

Karen, that is a great idea! Gina, I would strongly recommend you do that.

Good Luck, and may God help you see your beloved Mocha again.