Originally posted by aly
Did the mom witness the bite or is she going by what her son said? The reason I ask is because the dog may have just been going for the food and accidently got the boy. I know my lab was the most gentle thing in the world but when food was around, she was a real chow hound and would go for it without thinking. She accidently got my fingers a couple times, but it was nothing aggressive.

Do you have contracts you have people sign when they buy a puppy? If not, it might be something to consider. That way you could have a clause saying you had the right to take the puppy back if you felt the home was not working out.
No, the mom did not witness the bite. Actually it wasn't a bite as much as a nip. The teeth grazed his cheek and caused blood to surface.

As for a contract, YES, all puppies were sold with a three page contract. Here are a couple excerpts of the contract. The first one has my blood boiling because I never got a call from this family that there may be a problem.

5. The SELLER will be available to help BUYER with any questions or problems that he or she may have for the life of the dog!

8. If at anytime the SELLER feels the terms of this contract is not being fulfilled and the health and well being of the Golden are in question, action will be taken to remove the Golden from the situation.

I spoke recently with the person who headed up the basic obedience class of this dog. She happens to be a member of the Pittsburgh Golden Retriever Club (of which I am also a member) and was told she believes the problem is environment.

They came to class but it was apparent that they did not practice from week to week and eventually they did not finish the first class or basic obedience. My contract states that they are to take 1 puppy kindergarten class and 2 series of basic classes.

I am going on the 18th to evaluate the dog and I am prepared to bring him home if necessary.

All of the owners of the rest of the puppies in the litter are thrilled with the new addition to their families and all are doing great. I talked to several after I found out this problem and other than chewing issues (which are normal at this age) nobody thinks their dog is aggressive.

I will keep everyone posted! Thanks for giving me suggestions, opinions, and a place to talk this out!!