Hey, Strawberry puff, who was more confused, you or the dog? I remember when I pulled that thing out of the box, I immediately thought, What the heck. Both my dogs were confused at first but quickly adjusted to them. My shepherd walks without any pulling now. My husky, of course, still pulls but not nearly as hard. I knew there was nothing out there that would stop Dakota (husky) from pulling completely because pulling is in his blood, but at least I can control him now. My arm muscles no longer ache and my back is no longer thrown after my walks. Give it time.