oiii
you should have put a warning on this b/c I almost spit my milk on the monitor.
was it in your shirt pocket? oii

Definately definately definately get a NEW phone from your provider the reconditioned phones are not worth the time and money. My dad had a nice new phone and wanted a flip phone and had to pay out the ying yang and break the contract to get one. It had only been a year they sold him a reconditioned phone and it lasted from December to March - the next one lasted from March to May, the next one was from like May to November when I MADE them go in and upgrade b/c their contract was up.
He bought at least 2 batteries at $50 a pop. Plus had to pay about $175 b/c the broke the original contract - and about $150 for the additional 2 phones - then they got insurance and the next phone was covered. In addition they drove to 3 different towns to get the same phone duplicated.

They have Verizon - so do I and LOVE the service. They haven't had any other problems. The other problem was they weren't dealing with an actual Verizon store originally. The place they went to b/c it was local to them was a place that dealt with mostly reconditioned phones.

Also not sure who your provider is but think about insurance - it is worth it in cases like this. I pay about $4 extra per month. I know a guy who lost his in the lake and it was replaced no questions asked.