Hi! I just read your update, "Kick in the Pants". Talk about NERVE!!!!! After what they put that poor cat through for who knows how long and they complain like YOU DID SOMETHING WRONG? I hope that whoever took the call gave it to them with both barrels, reloaded then gave it to them again. That poor, neglected, abused kitty needs a new home! These idiots need to be reported for animal abuse!!!!! Unfortunately, being a raving jerk isn't against the law (although maybe sometimes it should be). Just when you thought you heard it all... this one surley takes it! Bless you for helping.