I apologize if I sounded angry but I have repeatedly said that I will let them know. I'm angry too but some understanding has to go to the shelter environment. If it was a shaving incident then they may not even know who did it if it was a volunteer.
The spay/nueter clinic is a virtual assembly line! There are animals everywhere in all stages of pre surgery, surgery, and post surgery. Many people doing many things all at once so that is why I don't know what happened. It is NOT ACCEPTABLE but it's not like you can make a phone call to the vet and they can yell at an assistant. Know what I mean? Who the heck knows who did what! That is why this has to be handled a little differently. I will let them know and they will watch more carefully who does what. They do this so much that sometimes things get a little lax and this will put them back on their toes. I'm just sorry it had to be Rosco but since I volunteer there it may have more impact since it was me and help prevent this from happening again. I haven't heard from the director yet but I will let you know when I do.

Rosco is doing great! He was burning up the carpet and hardwood a few minutes ago chasing Leroy and Pete so some things are returning to normal. He doesn't look nearly as raw as earlier so hopefully the Neosporin is helping.

Thanks to everyone for the caring comments and concern. I feel the same way but I hope I have explained a little better as to why a simple phone call won't take care of this. I will make sure that EVERYONE involved is aware. You can be darn sure of that!

Phred, if a collar still looks necessary tomorrow I may just try to make one of those! Thanks for the instructions.