Jen-

Don't know if it will help in you situation, but does Duncan have a resume... I know it sounds funny.
LOUD Louie has one and so do The Beans.
It includes a picture and health info, and references from previous landlords and neighbors.
It helped us in renting our home. The agency was impressed that we provided references for the furkids... they waived all pet fees.

Just a thought...
Katie