I don't think the vets at PetsMart are really "PetsMart" vets so to speak, aren't they still a private vet practice, just within the PetsMart store? I really don't have knowledge on this, I probably should look it up rather than asking. But my point is I don't think just because they work in PetsMart, even if they worked in a bad PetsMart, that it means they are a bad vet.

I had a good experience at the PetsMart vet here even though she is not my regular vet. It was when my RB Cody was having a stroke on a Sunday. I couldn't get ahold of my vet right away and had left a message on his cell phone, but we rushed him to PetsMart vet in the meantime and they put him on IV fluids and kept calling my vet for me while we were there until they got ahold of him. He had tried to call me back at home but we had left for PetsMart by then and we didn't have a cell phone. We were afraid he'd die before he got back to us. PetsMart vet's office helped us get him back into the car and refused to charge us for what they did, sending us on to my regular vet. When we got there, he said he had revised his opinion on the PetsMart vet now because of how they helped Cody and helped us to get ahold of him. He said he would send them a Thank You card on his and our behalf.

Cody ended up having to be sent to the RB that day, but I was so grateful that it was with the vet he had known all his senior years, in a quiet vet's office with only me, David, and Dr. Nielson there. Somehow it would have been more awful with a totally unknown vet who never knew us or Cody.